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Digital Skills
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AIM Digital Skills

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AIM Digital Skills
Summary

Where professionals, managers, and teams build the confidence to improve digital capability in areas such as AI, data, cybersecurity, and UX, while strengthening human skills like critical thinking, collaboration and creativity to stay relevant and deliver impact in a fast-changing world.

Faculty description

In today’s workplace, digital capability is as important as technical skill, regardless of role or expertise. New technologies reshape how we work, but true value comes when people can combine these tools with human strengths to solve problems and improve outcomes.

To help you stay competitive, AIM Digital Skills offers a portfolio of short courses that blend technical knowledge with practical application. You will learn how to use digital tools in real workplace contexts while also developing the adaptability needed to thrive in any role or industry.

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91% of organisational leaders don’t feel their senior staff possess the required skills to transition successfully into the digital economy
77% of tech professionals and over half of non‑tech workers report gaps in digital capability.
Source
(Australian Computer Society, 2025)
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68% of business leaders believe the future will involve people and AI working collaboratively
More than 1 in 3 Australian employers say staff tech skills are outdated or insufficient.
Source
(RMIT, 2024)
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15% of all customer service interactions will be handled solely by AI by 2021
23,000 jobs posted in 2024 alone required AI skills.
Source
(PwC, 2025)
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30% of constituent activities could be automated in the majority of organisations
Digital literacy skills are required for 87% of jobs in Australia across different sectors and levels of seniority.
Source
(RMIT, 2021)
Who should attend AIM's Digital Skills courses?
Target Audience
Audience Icon
Who Should Attend - Marketing Professionals
Business professionals

Non-technical team members across any role who need digital skills for everyday work.

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Who Should Attend - Finance Managers
Management staff

Leaders driving technology projects and digital adoption in their organisation.

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Who Should Attend - Management Staff
Emerging leaders and career builders

Early to mid-career professionals strengthening digital literacy for advancement.

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Who Should Attend - IT Professionals
Professionals competing in the job market

Those strengthening digital skills to stay relevant and competitive professionally.

Faculty Experts Title
AIM Digital Skills Experts
Faculty Experts

AIM Digital Skills is led by a team of expert facilitators with deep industry experience and a passion for practical, future-focused learning. From AI and cybersecurity to UX design and data strategy, they bring real-world knowledge to every course. Whether you are upskilling for the future or tackling today’s digital challenges, you will be guided by professionals who know what it takes to succeed.

All Faculty of Digital Skills Courses

On-Campus and Virtual Training

AIM Digital Skills - AI Essentials for Business
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AI Essentials for Business

Duration
1 Day
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AIM Screens AI For Productivity
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AI for Productivity

Duration
1 Day
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AI for Project Management Tile
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AI for Project Management

Duration
1 Day
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AIM Screens AI For Teamwork
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AI for Teamwork

Duration
1 Day
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AIM Cybersecurity Essentials
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Cybersecurity Essentials

Duration
1 Day
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AIM Digital Skills - Data Analytics Essentials
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Data Analytics Essentials

Duration
1 Day
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AIM Short Course Designing Workflows for Agentic AI
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Designing Workflows for Agentic AI

Duration
2 Days
View Course
AIM Excel For Business: Advanced Formulas And Functions
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Excel for Business: Advanced Formulas and Functions

Duration
1 Day
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AIM Excel For Business: Data Analysis
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Excel for Business: Data Analysis

Duration
1 Day
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AIM Screens Excel For Business Data Management
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Excel for Business: Data Management

Duration
2 Days
View Course
Excel for Business: Data Visualisation Short Course
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Excel for Business: Data Visualisation

Duration
1 Day
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Microsoft 365 Copilot Essentials Tile
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Microsoft 365 Copilot Essentials

Duration
1 Day
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Power BI Advanced Techniques for Business
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Power BI Advanced Techniques for Business

Duration
2 Days
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Power BI Fundamentals for Business
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Power BI Fundamentals for Business

Duration
1 Day
View Course
Productivity with Microsoft 365 Tools Tile
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Productivity with Microsoft 365 Tools

Duration
1 Day
View Course
Responsible AI Leadership Immersive Online Learning
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Responsible AI Leadership

Duration
2 Days
View Course
AIM Screens User Experience Essentials
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User Experience (UX) Essentials

Duration
1 Day
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Online Training

AIM Online Immersive Learning Series - Generative AI Prompting

Generative AI Prompting

Duration
150 Minutes
View Course
AIM Screens AI Ethics Critical Thought
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Microcredential in AI Ethics and the Power of Critical Thought

Duration
8 Weeks
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Microcredential in Applying AI, Machine Learning and Deep Learning in Practice
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Microcredential in Applying AI, Machine Learning and Deep Learning in Practice

Duration
8 Weeks
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AIM Microcredential in Best Practice Cybersecurity
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Microcredential in Best Practice Cybersecurity

Duration
8 Weeks
View Course
ABS Cybersecurity Governance

Microcredential in Cybersecurity Governance

Duration
7 Weeks
View Course
AIM Business School - Microcredential in Emerging Technologies and Digital Citizens

Microcredential in Emerging Technologies and Digital Citizens

Duration
7 Weeks
View Course
AIM Screens Introduction to AI Data Analysis Forecasting
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Microcredential in Introduction to AI for Data Analytics and Forecasting

Duration
8 Weeks
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Microcredential in Leveraging AI to Optimise and Elevate Business Operations
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Microcredential in Leveraging AI to Optimise and Elevate Business Operations

Duration
8 Weeks
View Course
AIM Screens Prompt Engineering Basics Generative AI
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Microcredential in Prompt Engineering Basics for Generative AI

Duration
8 Weeks
View Course
AIM Microcredential in Understanding and Analysing Data
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Microcredential in Understanding and Analysing Data

Duration
8 Weeks
View Course
Immersive Online Learning Series - Validating AI Outputs

Validating AI Outputs

Duration
150 Minutes
View Course
Call to Action
Download the Digital Skills Guide
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Download Now
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AIM Digital Skills Directory

Faculty of Digital Skills Vocational Qualifications

11287NAT Diploma of Artificial Intelligence
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11287NAT Diploma of Artificial Intelligence

12-18 Months
8 Units
Online
View Course
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Cara Tobin, Recent AIM Participant

“The facilitator brings the content to life with real life examples, keeping us involved and interested throughout the course.”

Cara Tobin,
Recent AIM Participant
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 Carole Collie, Recent AIM Participant

“For somebody new to the industry that I’m in, the wealth of knowledge I gained from the AIM facilitators is invaluable.”

Carole Collie,
Recent AIM Participant

Read more from the Faculty of Digital Skills

AIM Blog Wrap Up Responsible AI Leadership

Wrap-up: Responsible AI Leadership – Webinar Insights

If you missed AIM’s recent webinar, Responsible AI Leadership: What every leader needs to know, here is a wrap-up of the key ideas from the session.
Read The Article
AIM Blog The Confidence Gap

The Confidence Gap: Empowering Women Through Digital Skills

As technology reshapes industries, the ability to understand and use digital tools is quickly becoming the difference between those who progress and those who are overlooked.
Read The Article

There is an AI in TEAM: How AI Is Reshaping Teamwork

AI does more than speed things up. It changes how teams operate. Some voices get amplified. Some ideas surface earlier.
Read The Article

FAQs

Why is digital literacy becoming essential for non-technical leaders?

Digital literacy skills are now a core leadership capability because technology influences almost every aspect of business operations.

Non-technical leaders are expected to interpret digital reports, understand system-driven processes and make decisions that rely on accurate data.

Without this foundation, leaders may struggle to assess risks, evaluate opportunities or communicate effectively with technical teams. Strong digital literacy supports clearer thinking, more effective leadership and meaningful participation in digital decision-making.

To support non-technical leaders at different stages of their careers, AIM also offers vocational qualification courses that build job-ready digital knowledge and support career progression through structured, industry-aligned learning.

What is the impact of digital skills on modern business decision-making?

Digital skills improve the quality and speed of decision-making by helping leaders interpret data, recognise patterns and understand technology-enabled insights.

In modern organisations, decisions are shaped by data flows, digital systems and changing customer expectations.

Professionals with applied digital skills are better equipped to evaluate information, challenge assumptions and assess risk before taking action. This supports clearer priorities, stronger problem-solving skills and closer alignment between strategy and execution.

Over time, digital skills contribute to improved performance and more effective decisions in fast-moving digital environments.

How can organisations effectively bridge the gap between business strategy and digital capabilities?

Organisations bridge this gap by developing digital skills across leadership and management roles, not just technical teams. When leaders understand how digital tools and emerging technologies support strategic objectives, collaboration improves and decisions become more aligned.

Digital skills courses play an important role by creating a shared understanding between business strategy, execution and technology. This ensures digital capability actively supports business outcomes rather than operating in isolation.

At AIM, experienced faculty bring this connection to life by sharing digital capability across areas such as AI, data, cybersecurity and UX, while also strengthening human skills including critical thinking, collaboration and creativity. This integrated approach helps leaders stay relevant and deliver impact in a fast-changing business environment.

 Contact Us

Call AIM Business School on 1300 658 337

AIM Business School

The AIM Business School MBA is built for busy professionals. Our MBA is 100% online, flexible, practical, and accessible.

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Australian Institute of Management Education and Training Pty Limited (AIM); ABN 40 009 668 553; Ground Floor, 7 Macquarie Place, Sydney, NSW, 2000; AIM is a Registered Training Organisation, RTO Code 0049. The AIM Business School is a registered Institute of Higher Education, Provider ID: PRV12071, CRICOS registered, ID 03769D and an approved FEE-HELP provider.

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